Questions we hear every week
Straight answers about lining, bursting, drilling, cleaning and what to expect.
General
What does trenchless mean?
Trenchless repair fixes or replaces underground pipes through small access points rather than a long open trench.
Do you offer a Free Estimate?
Yes. Call (865) 433-0958 or use the form on any page for a Free Estimate.
Which areas do you serve?
Knoxville and the surrounding East Tennessee towns listed on our service areas page.
Do I need a camera inspection first?
Yes, we recommend it. Video shows the real condition of the pipe and guides every choice.
Will you dig up my yard?
Usually only small access points are needed. We will explain exactly where before work begins.
Do you work on commercial properties?
Yes. We serve businesses, apartments, restaurants, schools, churches and municipalities.
CIPP lining
What is CIPP?
Cured-in-place pipe lining installs a new resin pipe inside the old pipe, sealing cracks, joints and root entry points.
How long does lining take?
Many lateral lining jobs take a single day, depending on length, access and cleaning needs.
Can every pipe be lined?
Not every pipe. A collapsed or deeply bellied pipe may need bursting or a short dig. Video tells us.
Does lining reduce the pipe size?
The liner is thin, and its smooth surface keeps flow strong.
Are side connections reopened?
Yes. A robotic cutter reopens each connection after the liner cures.
Is lining safe for drinking water lines?
Sewer lining is for sewer and drain pipes. Water line work uses different materials and methods.
Process and planning
How do I schedule?
Call (865) 433-0958 or send the form on this page.
What happens first?
We schedule a camera inspection and walk you through the video.
Will I get a written plan?
Yes. You receive a plain written scope that explains the method and why.
Can I get a second opinion?
Yes. We review other scopes and explain how our approach compares.
What about emergencies?
Call us. We prioritize backups and can often respond quickly.
Do you clean up?
Yes. We leave access areas tidy and show you the final video.
Methods
What is pipe bursting?
A cone-shaped head breaks the old pipe while pulling new HDPE pipe along the same path.
What is pipe splitting?
Similar to bursting, but a blade splits tougher pipe such as cast iron or steel so new pipe can be installed.
What is horizontal directional drilling?
A steerable drill bores a path underground for new pipe, with no trench along the route.
What is hydro jetting?
High-pressure water scours grease, scale and roots from the pipe wall.
What is a point repair liner?
A short liner that fixes a single cracked or offset spot without lining the whole pipe.
How do you find a leak?
Cameras, locators, smoke and dye tests, and acoustic tools help pinpoint leaks.